Return and refund policy
Our 30-Day Money-Back Guarantee
At Amoveia, self-care should feel like love — not risk. That’s why every order is backed by our 30-day money-back guarantee. If you’re not happy with your purchase, we’re here to make it right.
Give it a full cycle
Botanicals build over time, so we encourage you to take your supplement daily for a few weeks. If you’ve given it an honest try within 30 days of delivery and don’t feel the difference, contact us and we’ll refund the price of your first bottle — even if it’s opened. One satisfaction refund applies per customer, on your first order of a product.
How to start a return or refund
Email us at contact@amoveia.com with your order number and a short note about what went wrong. Please don’t ship anything back before hearing from us — items sent without an approved return can’t be processed. If a return is needed, we’ll email you instructions and the return address:
Amoveia LLC · 1914 Thomes Ave Ste 2 · Cheyenne, WY 82001, USA
Unopened products
Unopened, unused bottles with the safety seal intact may be returned within 30 days of delivery for a refund of the product price. Because supplements are consumable health products, we can’t resell opened bottles, so opened returns beyond the satisfaction guarantee above aren’t eligible.
Damaged, defective, or wrong items
Please check your order when it arrives. If anything is damaged, defective, or not what you ordered, email contact@amoveia.com within 7 days of delivery (a photo helps). We’ll send a free replacement or a full refund — no need to return the item unless we ask.
Subscriptions
You can skip, change, or cancel a subscription at any time — see our Purchase options cancellation policy. If a subscription order has already shipped, it’s covered by this return policy just like a one-time order. To avoid an unwanted charge, please make changes before your next billing date.
What isn’t eligible
- Opened or used bottles, except under the 30-day satisfaction guarantee above.
- Gift cards and free promotional items.
- Items marked “final sale” or clearance.
- Products returned more than 30 days after delivery.
Return shipping
If a return is due to our error or a damaged/defective item, we cover return shipping. For a change-of-mind return of an unopened item, the customer is responsible for return shipping, and the original shipping charge is non-refundable.
Refunds
Once we receive and inspect your return — or approve a guarantee refund — we’ll email you the outcome. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it. If more than 15 business days have passed since your refund was approved and you still don’t see it, email contact@amoveia.com.
A note on your wellbeing
Amoveia products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Always talk with your healthcare provider before starting a supplement, especially if you are pregnant, nursing, or taking medication. This policy doesn’t affect any statutory rights you may have under applicable law.
Questions?
We’re real people and we’re happy to help. Reach us at contact@amoveia.com and we’ll reply within 1 business day.