Shipping policy
At Amoveia, we want your journey with us to feel easy from the moment you order. Below is everything you need to know about how and when your order ships. If you have any questions, our team is always happy to help at contact@amoveia.com.
Where we ship
We currently ship to all 50 U.S. states, including Alaska and Hawaii. We also deliver to U.S. territories, P.O. boxes, and APO/FPO military addresses. At this time we do not offer international shipping outside the United States.
Order processing
Orders are processed Monday through Friday, excluding weekends and U.S. public holidays. Once your order is placed, please allow 1–2 business days for us to review, pack, and prepare it for shipment. Orders placed after 12:00 PM (ET), on weekends, or on holidays begin processing the next business day.
You’ll receive a confirmation email as soon as your order is placed, and a second email with tracking information once it ships.
Shipping methods, rates & delivery times
Delivery times are estimates for transit only and do not include the 1–2 business day processing window above.
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | $5.95 — FREE on orders over $50 |
| Express Shipping | 2–3 business days | $9.95 |
Free shipping: Enjoy free Standard Shipping automatically on all orders over $50 (calculated after any discounts, before tax). No code needed — it’s applied at checkout.
Order tracking
As soon as your order ships, we’ll email you a tracking number and link. Please allow up to 24 hours for the carrier to activate tracking after you receive the email. You can also check your order status anytime from your account or by contacting us.
Shipping delays
Once your package leaves our facility, delivery is in the hands of the carrier. While delays are rare, they can happen during peak seasons, holidays, severe weather, or other events outside our control. We appreciate your patience, and we’re always here to help track down a delayed package.
Incorrect or incomplete addresses
Please double-check your shipping address at checkout. We’re not able to reroute a package once it has shipped, and we’re not responsible for orders delivered to an address entered incorrectly. If a package is returned to us due to an incorrect address, we’ll reach out to arrange re-delivery (additional shipping charges may apply).
Lost, stolen, or damaged packages
If your tracking shows delivered but you can’t find your package, please check with household members and neighbors and allow 48 hours — carriers sometimes mark packages early. If it still hasn’t arrived, or if it arrives damaged, contact us at contact@amoveia.com within 7 days of the delivery date and we’ll make it right.
Questions?
We’re here to help. Reach our support team at contact@amoveia.com and we’ll get back to you within 1 business day.